Lumen Cancellation Policy

Cancellations made more than 30 days prior to your arrival date will be refunded in full to the credit card on file. While cancellations made 30 days or less prior to the arrival are non-refundable. Reservations are not non-transferable and please note that what we provide is an outdoor experience and refunds will not be given due to the discomforts of nature.

Lumen “No Firearms” Policy

In the interest of maintaining a safe and peaceful environment for all our guests, Lumen Nature Retreat strictly prohibits the possession, carrying, and use of firearms within its premises. This policy applies to all guests, visitors, and staff members without exception. The following guidelines outline our firm stance on firearms:

1. Prohibition of Firearms: Firearms of any kind, including but not limited to handguns, rifles, shotguns, and any other type of firearm, are strictly prohibited within the campground grounds. This includes both open and concealed carry.

2. Storage of Firearms: Guests who arrive with firearms must securely store them off-site in accordance with state laws before entering the campground. Firearms must not be brought onto the campground premises under any circumstances.

3. Enforcement: Violation of this “No Firearms” policy will result in immediate eviction from the campground without refund. In addition, local law enforcement may be notified.

4. Notification to Management: If any guest becomes aware of a firearm within the campground, they are required to immediately notify campground management or staff. Failure to report the presence of firearms may result in consequences as outlined in this policy.

5. Signage: Clear signage indicating the prohibition of firearms will be prominently displayed at the entry point to the campground to ensure all guests are aware of this policy.

Privacy Policy

This Privacy Policy (this “Privacy Policy”) applies to your access and use of the website located at www.getaway.house, which we refer to as the “Site.” Use of the term “Site” also includes any content, functionality, and services offered on or through the Site.

YOU SHOULD CAREFULLY READ THIS PRIVACY POLICY. By accessing, browsing, or otherwise using the Site, you are creating a binding contract between you and us, and you are acknowledging that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy and would prefer that we not collect, use, or share your information as we describe, you should not use the Site or provide us with any information.

We may make changes to this Privacy Policy. Any modifications will be effective when the changes are posted to the Site. You can review the most current version of this Privacy Policy at any time by accessing the section of the Site labeled Privacy Policy, and you can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this Privacy Policy. You are expected to check this Privacy Policy from time to time to take notice of any changes. You understand and agree that your continued access to or use of the Site after any posted modification to this Privacy Policy indicates your acceptance of the modification, even if you did not take the time to read the modification.

Our Commitment to Privacy

The Site is owned and operated by Lumen Nature Retreat.

We take the privacy of users of this site seriously. References in this Privacy Policy to “you” and “your” refer to you as a visitor to and user of the Site.

This Privacy Policy explains:

What information we collect, how we collect that information, and how we use that information,

When and with whom we may share information we collect, and

Your choices regarding your personal information.

This Privacy Policy applies only to information provided and collected through the Site. It does not apply to information that we or other parties may collect through other means, such as through any business relationship between us and you. This Privacy Policy also does not apply to information that you submit on other websites, even if we communicate with you on those sites, or provide a link to those sites through our Site. For example, if you post something on Facebook, LinkedIn, Instagram, Twitter, or other social media or networking sites, that information is governed by the privacy policies of those sites, not by this Privacy Policy.

Collection and Use of Personal Information

How We Collect Personal Information

“Personal Information” refers to information that can be used to personally identify you, a specific individual. Different states and laws define Personal Information (or similar terms, such as “personally identifiable information”) differently, but Personal Information generally includes information such as your name, mailing address, e-mail address, and phone number. It may also include the IP address of your computer or mobile device if that IP address can be associated with other Personal Information and used to identify a particular person, or geo-location information, again if that information can be used to pinpoint a specific party.

We will collect Personal Information from you only if you voluntarily provide it to us. For example, when you contact us, such as through the “Contact Us” or similar links on the Site, or when you subscribe our resources, we will have access to your name, email address, and any other information you choose to include in your correspondence. If you participate in any other interactive area of our Site, we will collect any Personal Information that you include as a part of your participation.

In addition, some mobile network providers (“Mobile Provider”) in the U.S. are required to use technology that tracks the physical location of mobile devices that use their service. Depending on your Mobile Provider and mobile device, we may automatically receive this information, which, as noted above may be considered Personal Information. Most mobile devices provide users with the ability to disable location services. These controls are usually located in the mobile device's settings menu. If you have questions about how to disable your mobile device's location services, you should contact your Mobile Provider or your mobile device manufacturer.

How We Use Personal Information

We use the Personal Information we collect through the Site to respond to your inquiries, to provide you with the resources and services you request, and to contact you regarding other services we offer that may be of interest to you. We may also use Personal Information collected through the Site for research regarding the effectiveness of the Site and our business planning, marketing, advertising, and sales efforts. In addition, if we begin to offer services that use location tracking (“pinpointing”) information, then if we have your “opt-in” consent to do so we may use and store that information to provide location-based services, including location-targeted advertising.

We may combine and enhance the Personal Information we receive with information we receive from third parties as long as we use the combined information as described in this Privacy Policy. In addition, we may use your Personal Information to generate non-personal information, such as demographic information that helps us understand the general characteristics of our users. When we do so, we will take reasonable measures to ensure that the information is no longer personally identifiable and cannot later be used to identify you.

You are in control over whether you provide us with any Personal Information. If you are not comfortable with our accessing and using the Personal Information as described, you should not provide it (and should take steps to disable any technology that automatically provides us with Personal Information). This may affect our ability to provide you with information and services through the Site; however, that is your choice.

Collection and Use of Non-Personal Information

How We Collect Non-Personal Information

Whenever you interact with the Site, we automatically receive and record information from your browser, such as your IP address, the type of browser or application you are using to access the Site, the identity of the Site page or feature you are requesting. None of this information, on its own, is considered Personal Information (unless and until it is actually combined with Personal Information in a way that would allow someone to identify a specific individual), and we refer to it in this Privacy Policy as “NPI.”

Our Site may use “cookies” or other tracking technologies to track how you use the Site. We also may send instructions to your computer or device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with the Site. A cookie is a file stored on your computer or device to uniquely identify your browser or to store information or settings on your computer or device. If applicable, our advertising partners may also transmit cookies to your browser, application, or mobile device when you click on ads that appear on the Site. Clicking on a link to a third party website from our Site may also allow that third party website to also transmit cookies to you.

We may also use “web beacons”, i.e. “web bugs” or “single–pixel” or “clear” GIFs, on the Site. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their website.

You may adjust your web browser software if you do not wish to receive cookies or web beacons, but this may prevent you from taking advantage of some of the Site’s features. Please refer to your browser or email software instructions or help screen to learn more about these functions. You may also request to opt-out of an advertiser’s use of cookies by visiting the Network Advertising Initiative or the Digital Advertising Alliance. You may request to opt-out of Google’s use of cookies by visiting www.google.com/ads/preferences. Please note that your request to opt out will be subject to all applicable terms on those third-party websites, in addition to this Privacy Policy.